Support
ADU California Support
Help with your account, your property analysis, estimates, reports, billing, or anything that isn't working the way you expect.
Support is handled by email. Include your account email and, when relevant, the project or property you're asking about so we can find it quickly.
What we can help with
Account & Login Help
Sign-in problems, password resets, email changes, and account access.
Property Analysis
Questions about property details retrieved for an address you entered.
ADU Eligibility
How our educational guidance works and where to verify local requirements.
Calculator Questions
How cost ranges and assumptions are produced in the estimator.
Reports
Project intelligence reports, saved projects, and roadmap questions.
Billing & Subscriptions
Plans, charges, upgrades, downgrades, and cancellations.
Technical Problems
Errors, pages that won't load, or features that behave unexpectedly.
General Questions
Anything else about ADU California, including feedback.
Signed-in homeowners and professionals can also reach support from the contact form — your message reaches the same inbox.
Support can help with the platform itself. We can't confirm whether a specific property qualifies for an ADU or how a city will rule on a permit — verify those with your local planning or building department.